Frequently asked questions
How do patients book?
Patients open your clinic's Telegram bot and are guided through choosing a doctor and a free time slot in their own language. They can also see your clinic's landing page on the web.
Can we use our own domain?
Yes. Point your domain at OmniReserve and your clinic's site and booking are served from it, with your own branding.
What languages are supported?
Every patient- and staff-facing screen and message works in Armenian, Russian, and English.
Do you support multiple doctors and departments?
Yes — from a solo doctor to a hospital with departments and hundreds of doctors, each with their own schedule.
How are no-shows reduced?
OmniReserve automatically sends 24-hour and 2-hour reminders to patients before their appointment.
How long does onboarding take?
A new clinic — its domain, first admin, and doctors — can usually be set up in minutes. After that you self-serve.
Still have questions? Get in touch.